Disclaimer & Privacy Policy


The information provided on this site is for general informational and educational purposes only. Please read and review these DISCLAIMER & PRIVACY POLICY carefully before accessing or using this Web site. By accessing or using this site, you acknowledge that you have read, understood and agreed to the DISCLAIMER & PRIVACY POLICY Agreement. If you do not agree to the DISCLAIMER & PRIVACY POLICY, you may not access or use the site.


All information, trademarks, logos, graphics, videos, audio clips, links and other items appearing on this website ('Information') are for reference only and is subject to change at any time without prior notice and at the discretion of Vital Base International Ltd. (hereinafter 'VB', 'the company', 'us', 'we' or 'our'). Whilst VB endeavours to ensure the accuracy of the Information on this website, no express or implied warranty is given by VB to the accuracy of the Information. VB shall bear no responsibility for any incorrectness or leakage.


VB shall not be liable for any damages (including but not limited to computer virus, system problems or data loss) whatsoever arising in using or in connection with the use of this website by any party. There may be links in this area, which allow you to visit the websites of other companies. These websites are not controlled by VB. VB will bear no responsibility and no guarantee to whatsoever Information displayed at such sites. Hyperlinks to other websites are at your own risk.


1. Copyright

All Information in the website is the exclusive property of VB, subsidiaries and associated companies of Vital Base International Ltd, and it is under the protection of intellectual property laws and rights (including without limitation laws protecting copyright). Unauthorized use of any Information in the website is an infringing act under the laws and rights. All Information (in whole or in part) of the website may not be used, copied, sold, transmitted, modified, published, stored or otherwise exploited, for any purpose without our express consent.


2. Limitation of Liability

In no event shall VB, subsidiaries and associated companies of Vital Base International Ltd be liable to you or to any other party for any loss or damage whatsoever or howsoever caused directly or indirectly in connection with your access to or use of this website, the content thereon or any goods, materials or services available therefrom, whether based in contract, tort and whether negligent or otherwise. Without limiting the generality of the above, under no circumstances shall VB, subsidiaries and associated companies of Vital Base International Ltd be liable for any incidental, special or consequential damages including without limitation any loss in profits, business interruption, loss of business information or any other pecuniary loss, personal injury or death that result from your access to or use of this website.


3. General Indemnity

You agree to defend, indemnify and hold VB, subsidiaries and associated companies of Vital Base International Ltd harmless from any losses, claims, liabilities, damages, demands, costs and expenses (including all legal fees), incurred or suffered by us, subsidiaries and associated companies of Vital Base International Ltd in connection with or arising from your breach of the Disclaimer and/or your use of our websites or services.


4. Governing Law

The Disclaimer contained in the website shall be governed by and interpreted in accordance with the laws of Hong Kong Special Administrative Region. You agree to submit to the non-exclusive jurisdiction of the Hong Kong Special Administrative Region courts.


5. Update of Disclaimer

VB reserves the right to update the Disclaimer at any time with or without prior notice, all changes are effective immediately upon posting to the website. You are hereby invited to check the Disclaimer each time you visit the website. Your continued use of the website thereafter constitutes your agreement to all such changes.


6. Content

VB will use reasonable efforts to include accurate and up-to-date information on this Web site but makes no warranties or representations of any kind as to its accuracy, currency or completeness. You agree that access to and use of this Web site and the content thereof is at your own risk. VB disclaims all warranties, express or implied, including warranties of merchantability or fitness for a particular purpose. Neither VB nor any party involved in creating, producing or delivering this Web site shall be liable for any damages, including without limitation, direct, incidental, consequential, indirect or punitive damages, arising out of access to, use of or inability to use this Web site, or any errors or omissions in the content thereof. This limitation includes damages to, or for any viruses that infect, your computer equipment.


7. Medical Information

This web site may contain general information relating to various medical conditions and their treatment. Such information is provided for informational purposes only and is not meant to be a substitute for advice provided by a doctor or other qualified health care professional. Patients should not use the information contained herein for diagnosing a health or fitness problem or disease. Patients should always consult with a doctor or other health care professional for medical advice or information about diagnosis and treatment.

Privacy Policy

This privacy policy sets out the obligations and policies of Vital Base International Ltd. (hereinafter 'VB', 'the company', 'us', 'we' or 'our') under the Personal Data (Privacy) Ordinance (the 'Ordinance'). By visiting our web site, customers are deemed to agree to the policies and practices described in this privacy policy as amended from time to time at our sole discretion.


1. Purpose of Data Collection

In order to improve our products and services continuously and to further understand the needs of our customers, we may ask customers to provide us with their personal data, contact details and other relevant information. If your personal data is incomplete or incorrect, we may not be able to provide or continue to provide our services to you.


We collect personal data from our website visitors on a voluntary basis. Personal data may include first name, last name, address, telephone number, mobile number, fax number, email, and any other information submitted by the customers. The personal data collected will be used only for the purposes we specified at the relevant web page at the time when we invite you to provide your personal data for promotion of our products and services, and for other purposes as may be agreed between you and us or required by law from time to time:


  • internal research and analysis;
  • daily operation of our services;
  • customer complaints and enquiries’ handling;
  • invitation to customers for participating in promotional campaigns, market research and surveys and other marketing activities;
  • offers and promotions of our products and services;
  • prevention or detection of crime;
  • disclosure as required by law;
  • matters directly related thereto.


2. Use of Personal Data

Personal data of customers will be kept confidential, we will not sell customer’s personal data to any other third party, but we may provide such information to:


  • subsidiaries and associated companies of Vital Base International Ltd;
  • any agent, contractor or third party service provider who provides services to our company in connection with the operation of our business;
  • any agent authorized by our company to process personal data of our customers;
  • auditors, consultants or legal counsel of our company;
  • the media (in relation to the handling of customer complaints and enquiries in certain circumstances);
  • any person who owes a duty of confidentiality to our company.


3. Direct Marketing

Subject to obtaining your consent, we intend to use your personal data including first name, last name, address, telephone number, mobile number, fax number and email for direct marketing purpose through post, email, phone, fax or SMS in relation to:


  • products and services provided and/or offered by us, subsidiaries and associated companies of Vital Base International Ltd in relation to medical and pharmaceutical appliance, healthcare and beauty, educational product, scientific research, nutrition, medical information;
  • activities, offers, news and redemption by us, subsidiaries and associated companies of Vital Base International Ltd;
  • membership programs by us, subsidiaries and associated companies of Vital Base International Ltd.


We may transfer and disclose your personal data to such assignees or transferees as mentioned in item 2 above.

If you do not wish us to use your personal data for use in direct marketing and/or transfer your personal data as mentioned above, you may exercise your opt-out right by notifying our Digital Team at v.pulse@vital-base.com with “Unsubscribe to V·Pulse” as the email subject or send your request to the below address:


Digital Team
Vital Base International Ltd.
Unit A, 17/F, Mai Wah Industrial Building,

1-7 Wah Sing Street, Kwai Chung, N.T., H.K.


4. Data Security

Our company will maintain your personal data securely in our system. Only authorized staff, who has been properly trained, will be permitted to access to such personal data. We will also ensure compliance by our staff with the strictest standards of security and confidentiality.


5. "Cookies"

“Cookies” is small computer files stored in user’s web browser to store information about user’s browsing preferences and history while browsing a website. It helps user to navigate the website efficiently, enhancing usability or site processes. “Cookies” may be used in part of our websites content to help saving your time from login again when re-visiting our web site, but will not be deployed for collecting personally identifiable information. By browsing our website, you consent the use of “Cookies” in accordance with our policy. If you do not consent, you can disable “Cookies” but you may not be able to access all parts of our websites.


6. Access and Correction of Personal Data

All personal data will be stored in our database system. Under the Ordinance, customers have the right to check whether our company holds personal data about you, the right to obtain a copy of that data and to correct any inaccurate data from us at any time. Requests for access to data or correction of data should be made in writing to:


Digital Team
Vital Base International Ltd.
Unit A, 17/F, Mai Wah Industrial Building,

1-7 Wah Sing Street, Kwai Chung, N.T., H.K.


In accordance with the Ordinance, we have the right to charge you a reasonable fee for the processing of any personal data access request.


If there is any inconsistency or conflict between English and Chinese version of this policy, the English version shall prevail.


Vital Base International Ltd.